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Privacy Policy

Last updated: January 2025

1. Introduction

Keelo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our autonomous intelligence platform and related services.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, company)
  • Payment and billing information
  • Data you connect through integrations
  • Communications with our support team

2.2 Automatically Collected Information

  • Usage data and analytics
  • Device and browser information
  • IP address and location data
  • Cookies and similar technologies

3. How We Use Your Information

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Develop new features and services
  • Monitor and analyze trends and usage
  • Detect and prevent fraud and abuse

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • End-to-end encryption for data in transit and at rest
  • SOC 2 Type II compliance
  • Regular security audits and penetration testing
  • Access controls and authentication
  • Employee security training

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate data
  • Delete your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

7. Third-Party Services

Our service integrates with third-party platforms. When you connect these services, their privacy policies also apply. We encourage you to review the privacy policies of any third-party services you use.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@keelo.ai