Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing or using Keelo's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Description of Service
Keelo provides an autonomous intelligence platform that connects to your data sources, analyzes your business data, and provides insights and recommendations. Our services include:
- Data integration and synchronization
- Automated analysis and pattern detection
- Natural language querying
- Alerts and notifications
- Custom AI agent development
3. Account Registration
To use our services, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Promptly update any changes to your information
- Accept responsibility for all activities under your account
4. Data Rights and Ownership
You retain all rights to your data. By using our services, you grant us a limited license to access, process, and analyze your data solely for the purpose of providing our services. We do not sell your data to third parties.
5. Acceptable Use
You agree not to use our services to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit malicious code or interfere with our systems
- Attempt to gain unauthorized access
- Use the service for any illegal or harmful purpose
6. Payment Terms
Paid services are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days' notice.
7. Service Level Agreement
We strive to maintain 99.9% uptime for our services. In the event of service disruptions, we will provide credits according to our SLA terms available upon request.
8. Limitation of Liability
To the maximum extent permitted by law, Keelo shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
9. Termination
Either party may terminate this agreement at any time. Upon termination, your right to use our services will cease immediately. You may export your data before termination.
10. Changes to Terms
We reserve the right to modify these terms at any time. We will provide notice of material changes through our service or by email. Continued use after changes constitutes acceptance.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
12. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: legal@keelo.ai